299 Date Terms & Conditions — Complete Guide to Using the Platform

By using the 299 date website and mobile app, you agree to these Terms and Conditions. This document constitutes a legally binding agreement between you and the 299 date platform. Please read it in full before registering.

299 date is an online gaming and Sports Betting platform built specifically for Bangladeshi users. Using our services is subject to certain fundamental terms that all members must follow.

The Terms and Conditions of 299 date are governed by the laws of Bangladesh. Any legal disputes will fall under the jurisdiction of the courts of Bangladesh.

To open an account with 299 date, you must meet the following requirements:

• You must be 18 years of age or older.
• A valid national ID card or passport is required.
• An active mobile number and email address are required.
• Only one account per person is permitted.
• All information provided during registration must be accurate and truthful.

After registration, 299 date may require you to complete a KYC (Know Your Customer) verification. This may involve submitting a photo of your national ID and a selfie. Large withdrawals may be restricted until KYC is completed.

You are solely responsible for keeping your account password and login credentials confidential. 299 date is not liable for any losses resulting from sharing this information with others.

299 date supports transactions via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. The following rules apply to all deposits and withdrawals:

• Minimum deposit: ৳100 (one hundred BDT).
• Minimum Withdrawal: ৳300 (Three Hundred BDT).
• Withdrawal Processing Time: Typically 15 minutes to 24 hours.
• Daily withdrawal limit: Determined by account level.
• You must use the same payment method for both deposits and withdrawals.

After a successful deposit, it usually takes a few minutes for the balance to reflect in your account. If it hasn't arrived within 1 hour, please contact us via live chat with your transaction number.

299 date does not charge any transaction fees. However, your mobile banking provider may apply their own charges, for which 299 date is not responsible.

299 date regularly offers a variety of bonuses and promotions. Each offer has its own terms, but the following general rules apply to all bonuses:

• Welcome Bonus: Up to 100% bonus on your first deposit. The maximum amount varies by offer.
• Wagering Requirement: Bonus amounts generally require 10x–30x wagering before they can be withdrawn.
• Bonus validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Multiple bonus codes cannot be used at the same time.
• Bonus balance cannot be withdrawn directly.

Separate terms may apply to referral bonuses and cashback offers. Full conditions for each promotion are listed on the respective promotion page.

The following rules apply to all Sports Betting and casino gaming on 299 date:

• Bets cannot be cancelled once placed. However, a cashout option may be available in certain in-play betting situations.
• Odds may change after a match begins. The odds at the time of bet confirmation are final.
• If a bet is cancelled due to a technical issue, a full refund will be issued.
• In the event of a match abandonment or cancellation, settlement will follow 299 date's betting rules.
• Maximum betting limits vary by market and event.

Live Casino games use internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures that every outcome is completely fair and random.

The following activities are strictly prohibited on the 299 date platform:

• Attempting to gain bonus benefits by creating multiple accounts.
• Placing bets using insider knowledge of match fixing or predetermined results.
• Exploiting technical vulnerabilities on the platform to gain an unfair advantage.
• Stealing or using another user's account credentials.
• Using automated bots or software for betting.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or abusive behavior toward other members.

299 date reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• If evidence of a terms violation is found.
• If false information is detected during KYC verification.
• In the event of suspicious transactions or suspected fraud.
• If your account has been inactive for an extended period (more than 12 months).
• At the member's own request.

Before closing an account, 299 date will generally send notice via email or SMS. However, in urgent situations, action may be taken without prior notice.

For inactive accounts, a monthly maintenance fee may be deducted after 12 months of inactivity. The account will be closed once the balance reaches zero.

299 date firmly believes that gaming is meant to be enjoyed, not to become an addiction. We encourage all members to play responsibly. The following tools are available on our platform free of charge:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will automatically stop once losses exceed a set limit.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to permanently self-exclude from the platform.
• Reality Check: Periodic reminders of your gaming session duration.

To learn more about responsible gaming, visit our Responsible Gaming View page.

299 date takes your personal data seriously. We only collect the information necessary to provide our services and keep it fully secured. Our core data protection principles are:

• Your information is never sold to third parties.
• All data is kept secure using SSL encryption.
• Your data is never shared unless required by law.
• You may request to view or update your personal information at any time.
• Usage data is collected in accordance with our cookie policy.

For more information, visit our Privacy Policy page. It contains full details on how your data is collected, stored, and used.

299 date reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified before any changes take effect:

• Publishes announcements on the website and app.
• By sending a message to your registered email address.
• Via pop-up notification at login.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.